# Wayak

## Docs

- [Blog](https://docs.wayak.io/blog/index.md): News, updates, and insights from the Wayak team
- [App integrations](https://docs.wayak.io/concepts/agents/app-integrations.md): Connect agents to the tools your team already uses
- [Custom agents](https://docs.wayak.io/concepts/agents/custom-agents.md): Define AI personas with specific roles, goals, and behaviors
- [Examples](https://docs.wayak.io/concepts/agents/examples.md): Agent and skill examples by industry
- [Agent space](https://docs.wayak.io/concepts/agents/index.md): Configure AI agents that work with your data and tools
- [Skills](https://docs.wayak.io/concepts/agents/skills.md): Procedural instructions that teach agents how to perform specific tasks
- [API connections](https://docs.wayak.io/concepts/data-platform/api-connections.md): Ingest data from external APIs into Wayak
- [Databases](https://docs.wayak.io/concepts/data-platform/databases.md): Connect your existing databases to Wayak
- [Knowledge bases](https://docs.wayak.io/concepts/data-platform/knowledge-bases.md): Upload unstructured documents and build searchable knowledge indexes
- [Data lakehouse](https://docs.wayak.io/concepts/data-platform/lakehouse.md): Wayak's built-in storage for uploading and querying structured files
- [Why Wayak](https://docs.wayak.io/concepts/index.md): An agentic platform for organizations that run on data
- [Dashboards](https://docs.wayak.io/concepts/ontology/dashboards.md): Assemble views into shareable, at-a-glance pages
- [Dimensions](https://docs.wayak.io/concepts/ontology/dimensions.md): Categorize and slice your data with descriptive attributes
- [Entities](https://docs.wayak.io/concepts/ontology/entities.md): Identify and resolve specific instances across your data sources
- [What is an ontology?](https://docs.wayak.io/concepts/ontology/index.md): How Wayak's semantic layer teaches AI to understand your data like your team does
- [Metrics](https://docs.wayak.io/concepts/ontology/metrics.md): Define the calculations and KPIs your team relies on
- [Objects](https://docs.wayak.io/concepts/ontology/objects.md): Define the core entities that make up your business domain
- [Views](https://docs.wayak.io/concepts/ontology/views.md): Standalone charts and tables that visualize your data
- [Playbook components](https://docs.wayak.io/concepts/playbooks/components.md): The building blocks you use to assemble playbook workflows
- [Creating a playbook](https://docs.wayak.io/concepts/playbooks/creating-playbooks.md): How to build an automated workflow in Wayak
- [What is a playbook?](https://docs.wayak.io/concepts/playbooks/what-is-a-playbook.md): Automated workflows that chain data, logic, and actions together
- [What is Wayak?](https://docs.wayak.io/index.md): The agentic data and automation platform
- [Quickstart](https://docs.wayak.io/quickstart.md): Get your data connected and your first agent conversation running
- [Automate a report](https://docs.wayak.io/quickstart/automate-a-report.md): Schedule the agent to generate and deliver reports on a recurring basis
- [Build your first dashboard](https://docs.wayak.io/quickstart/build-a-dashboard.md): Create views, arrange them into a dashboard, and share it with your team
- [Build a semantic layer](https://docs.wayak.io/quickstart/build-semantic-layer.md): Define your business logic so the agent always gets the right answer
- [Chat with your data](https://docs.wayak.io/quickstart/chat-with-your-data.md): Connect a data source and start asking questions in minutes
- [Customer history lookup](https://docs.wayak.io/use-cases/customer-service/customer-history-lookup.md): Consolidate a customer's interactions, open tickets, and account details into a single profile
- [Email reply drafting](https://docs.wayak.io/use-cases/customer-service/email-reply-drafting.md): Draft context-aware customer email replies that follow your brand voice and resolve issues faster
- [Escalation pattern analysis](https://docs.wayak.io/use-cases/customer-service/escalation-pattern-analysis.md): Identify systemic issues driving repeated escalations and recommend process fixes
- [Customer service](https://docs.wayak.io/use-cases/customer-service/index.md): Draft replies, classify tickets, and uncover escalation patterns with AI agents
- [SLA monitoring](https://docs.wayak.io/use-cases/customer-service/sla-monitoring.md): Track response and resolution times against targets and flag at-risk tickets before they breach
- [Ticket classification](https://docs.wayak.io/use-cases/customer-service/ticket-classification.md): Automatically categorize, prioritize, and tag incoming support tickets in real time
- [Asset health monitoring](https://docs.wayak.io/use-cases/energy/asset-health-monitoring.md): Track equipment condition scores from sensor data and alert maintenance teams before failures occur
- [Demand forecasting](https://docs.wayak.io/use-cases/energy/demand-forecasting.md): Forecast energy demand using historical consumption data and weather patterns for optimized generation and grid balancing
- [Energy consumption optimization](https://docs.wayak.io/use-cases/energy/energy-consumption-optimization.md): Analyze consumption patterns across buildings and facilities to identify waste and recommend efficiency improvements
- [Energy & Utilities](https://docs.wayak.io/use-cases/energy/index.md): Monitor asset health, forecast demand, and automate compliance reporting with AI agents
- [Outage management](https://docs.wayak.io/use-cases/energy/outage-management.md): Detect outages from SCADA events, coordinate dispatch response, and escalate unresolved incidents automatically
- [Regulatory compliance reporting](https://docs.wayak.io/use-cases/energy/regulatory-compliance-reporting.md): Compile and format regulatory submissions from operations data and regulation documents on a recurring schedule
- [Finance & Banking](https://docs.wayak.io/use-cases/finance/index.md): Automate loan processing, monitor portfolio risk, and detect transaction anomalies with AI agents
- [Loan application processing](https://docs.wayak.io/use-cases/finance/loan-application-processing.md): Accelerate loan intake by combining applicant data review with document analysis and automated routing
- [Portfolio risk monitoring](https://docs.wayak.io/use-cases/finance/portfolio-risk-monitoring.md): Track daily portfolio risk metrics and receive alerts when positions breach defined thresholds
- [Regulatory reporting](https://docs.wayak.io/use-cases/finance/regulatory-reporting.md): Automate the compilation and formatting of regulatory submissions from transaction data and compliance documentation
- [Transaction anomaly detection](https://docs.wayak.io/use-cases/finance/transaction-anomaly-detection.md): Identify statistically unusual transactions in real time and route flagged items for immediate review
- [Appointment scheduling](https://docs.wayak.io/use-cases/healthcare/appointment-scheduling.md): Coordinate appointment bookings across providers and departments using availability data, patient preferences, and scheduling rules
- [Clinical documentation](https://docs.wayak.io/use-cases/healthcare/clinical-documentation.md): Draft clinical notes and encounter summaries from EHR data and clinical guidelines to reduce physician documentation burden
- [Compliance monitoring](https://docs.wayak.io/use-cases/healthcare/compliance-monitoring.md): Scan operational data against regulatory requirements on a recurring schedule and alert teams to compliance gaps
- [Healthcare](https://docs.wayak.io/use-cases/healthcare/index.md): Automate patient intake, streamline clinical documentation, and monitor compliance with AI agents
- [Medical coding review](https://docs.wayak.io/use-cases/healthcare/medical-coding-review.md): Validate medical codes against clinical documentation to reduce claim denials and improve reimbursement accuracy
- [Patient intake automation](https://docs.wayak.io/use-cases/healthcare/patient-intake-automation.md): Automate new patient registration by validating forms, verifying insurance, and routing to the correct department
- [Attrition analysis](https://docs.wayak.io/use-cases/hr/attrition-analysis.md): Identify turnover patterns by team, tenure, and engagement signals and deliver monthly trend reports
- [HR](https://docs.wayak.io/use-cases/hr/index.md): Automate recruiting, onboarding, policy support, and workforce analytics with AI agents
- [Interview scheduling](https://docs.wayak.io/use-cases/hr/interview-scheduling.md): Coordinate interviewer availability, send calendar invites, and flag conflicts before they delay your pipeline
- [Onboarding automation](https://docs.wayak.io/use-cases/hr/onboarding-automation.md): Generate personalized onboarding checklists and deliver tasks to the right owners on the right timeline
- [Policy Q&A](https://docs.wayak.io/use-cases/hr/policy-qa.md): Answer employee questions about benefits, PTO, and company policies instantly with citations from source documents
- [Resume screening](https://docs.wayak.io/use-cases/hr/resume-screening.md): Score candidates against job requirements automatically and surface the strongest matches to your recruiting team
- [Use cases](https://docs.wayak.io/use-cases/index.md): See how teams use Wayak across industries
- [Claims intake automation](https://docs.wayak.io/use-cases/insurance/claims-intake-automation.md): Extract claim details from submissions and route them to the correct handler automatically
- [Document classification](https://docs.wayak.io/use-cases/insurance/document-classification.md): Automatically identify and categorize uploaded claim documents by type
- [Fraud pattern detection](https://docs.wayak.io/use-cases/insurance/fraud-pattern-detection.md): Score claims against known fraud indicators and flag suspicious submissions for investigation
- [Insurance](https://docs.wayak.io/use-cases/insurance/index.md): Automate claims intake, estimate reserves, and detect fraud patterns with AI agents
- [Policy coverage verification](https://docs.wayak.io/use-cases/insurance/policy-coverage-verification.md): Cross-reference claim details against active policy terms to confirm coverage before processing
- [Reserve estimation](https://docs.wayak.io/use-cases/insurance/reserve-estimation.md): Calculate initial claim reserves based on comparable historical claims using statistical analysis
- [Capacity planning](https://docs.wayak.io/use-cases/logistics/capacity-planning.md): Forecast volume by lane, identify capacity constraints, and plan ahead for peak periods
- [Carrier benchmarking](https://docs.wayak.io/use-cases/logistics/carrier-benchmarking.md): Track on-time rates, damage claims, and cost per shipment by carrier to make data-driven allocation decisions
- [Delivery exception management](https://docs.wayak.io/use-cases/logistics/delivery-exception-management.md): Automatically detect delays, failed deliveries, and at-risk shipments and alert stakeholders proactively
- [Logistics](https://docs.wayak.io/use-cases/logistics/index.md): Optimize routes, track shipments, benchmark carriers, and forecast capacity with AI agents
- [Last-mile visibility](https://docs.wayak.io/use-cases/logistics/last-mile-visibility.md): Consolidate tracking data from multiple carriers into a single view and keep customers informed proactively
- [Route efficiency analysis](https://docs.wayak.io/use-cases/logistics/route-efficiency-analysis.md): Compare planned versus actual routes to identify waste and prioritize optimization opportunities
- [Manufacturing](https://docs.wayak.io/use-cases/manufacturing/index.md): Monitor production costs, track quality, and automate shift reporting with AI agents
- [Maintenance scheduling](https://docs.wayak.io/use-cases/manufacturing/maintenance-scheduling.md): Monitor equipment service dates, flag overdue maintenance, and alert teams before failures occur
- [Material usage variance](https://docs.wayak.io/use-cases/manufacturing/material-usage-variance.md): Track actual material consumption against bills of materials to catch waste and pricing discrepancies
- [Quality defect analysis](https://docs.wayak.io/use-cases/manufacturing/quality-defect-analysis.md): Identify defect patterns across production lines, shifts, and operators to reduce scrap rates
- [Shift performance reporting](https://docs.wayak.io/use-cases/manufacturing/shift-performance-reporting.md): Generate automated OEE reports at the end of every shift with downtime breakdowns
- [Work order cost tracking](https://docs.wayak.io/use-cases/manufacturing/work-order-cost-tracking.md): Detect production cost overruns by comparing estimated versus actual work order costs daily
- [Real Estate](https://docs.wayak.io/use-cases/real-estate/index.md): Automate tenant screening, lease management, and property financial reporting with AI agents
- [Lease management](https://docs.wayak.io/use-cases/real-estate/lease-management.md): Track lease expirations, automate renewal outreach, and manage document workflows across your portfolio
- [Maintenance request tracking](https://docs.wayak.io/use-cases/real-estate/maintenance-request-tracking.md): Route incoming maintenance requests to the right vendor or team based on urgency, category, and property rules
- [Occupancy optimization](https://docs.wayak.io/use-cases/real-estate/occupancy-optimization.md): Analyze vacancy patterns and market conditions to optimize pricing, marketing, and lease-up strategies
- [Property financial reporting](https://docs.wayak.io/use-cases/real-estate/property-financial-reporting.md): Generate property-level and portfolio-level financial reports with automated data compilation and variance analysis
- [Tenant screening](https://docs.wayak.io/use-cases/real-estate/tenant-screening.md): Score tenant applications using credit, income, and rental history data for faster, more consistent leasing decisions
- [Retail](https://docs.wayak.io/use-cases/retail/index.md): Optimize inventory, measure promotions, and benchmark store performance with AI agents
- [Price elasticity monitoring](https://docs.wayak.io/use-cases/retail/price-elasticity-monitoring.md): Track how price changes affect unit volume and margin so you can optimize pricing decisions
- [Product assortment optimization](https://docs.wayak.io/use-cases/retail/product-assortment-optimization.md): Identify top-performing and underperforming SKUs to guide buying decisions and markdown strategy
- [Promotion performance](https://docs.wayak.io/use-cases/retail/promotion-performance.md): Measure revenue lift, margin impact, and cannibalization after every promotion
- [Restock recommendations](https://docs.wayak.io/use-cases/retail/restock-recommendations.md): Monitor stock levels daily and generate reorder suggestions before stockouts happen
- [Store benchmarking](https://docs.wayak.io/use-cases/retail/store-benchmarking.md): Compare locations against each other on sales, conversion, and inventory turns with scheduled reports