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API connections let you pull data from external services into Wayak. Configure endpoints, authentication, and sync schedules to keep your data current.
Wayak integration hub

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When to use API connections

Use API connections when the data you need doesn’t live in a database — for example:
  • Records from a SaaS tool (CRM, ERP, marketing platforms)
  • Data from third-party services
  • Internal microservice endpoints

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How it works

  1. Configure the API endpoint and authentication method
  2. Define the data mapping — how the API response maps to a table structure
  3. Set a sync schedule to keep the data up to date
Once synced, the data is queryable by the agent just like any other data source.